Customer service representatives are prone to errors; after all, they’re only human. However, if your business is using a Voice over Internet Protocol (VoIP) system, human errors can be minimized by using call recording. Discover how this VoIP feature can enhance your employees’ productivity. #1. Improve customer service One of the most important reasons why […]
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Microsoft Office 365 is now Microsoft 365 Business
Change can be difficult in business, but it can also usher in a new era of productivity and profitability. Microsoft is shooting for better ways to improve productivity and elevate data integrity with its new Microsoft 365 product. Name change Microsoft has time and again shown that they are willing to make drastic changes to […]
What HTTPS means for cybersecurity
As people’s reliance on the internet deepened through the years, cybercriminals also began to move more stealthily. Online shoppers, for instance, can be led to a payment page that has no HTTPS in its URL. If they enter their personal details on this page, they will be a prime target for identity theft without them […]
What does the office of tomorrow look like?
Hard to believe the world has been remote for months now. Days seem to blur together in a sea of apps, video conferences and virtual realities. Life at the office is but a distant memory – a pile of sweatpants now your constant companion.
The COVID-19 pandemic has upended the global workforce, requiring millions to rely on their laptops for their livelihoods.
Ways MSPs are empowering businesses amid a global crisis
To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges. Here’s […]
How to bypass the Windows 10 v2004 update block
Some PC users are being blocked by Microsoft from updating their systems to the latest version of Windows 10, the May 2020 Update. The company has acknowledged the presence of some known issues preventing the update from being installed on some PCs. Here’s what you need to know. Known issues The update block is present […]
Researchers uncover new strain of Android malware
The Android operating system (OS) relies on an open-source code that allows users and manufacturers to modify their phones’ or tablets’ OSs. The problem is, Android’s open-sourced nature also makes it susceptible to cyberthreats. Recently, security experts found DEFENSOR ID — a new type of Android malware exploiting the system’s Accessibility Services. What is DEFENSOR […]
Are you tracking your Android’s data use?
If you’re frustrated that you still have to deal with mobile data limitations in 2020, so are we. Sure, there are service plans that offer unlimited data, but they’re often expensive and throttle internet speeds after a certain threshold. Check out these tips for monitoring your mobile data usage so you can stretch it further. […]
What’s next for iOS this 2020
Apple’s WWDC — and their scheduled preview of iOS 14 and other OS iterations — is just a few weeks away. But if you want to know some of the juicier things their next-gen operating systems have in store for you right now, then read on. Nifty app tweaks Apple is developing new features for […]
Boosting home Wi-Fi with wireless repeaters and access points
Fast, reliable Wi-Fi is a business necessity, whether you’re working in an office or at home. Now that more and more people are working remotely, having good home Wi-Fi is more important than ever. A wireless repeater device and additional access points may just be what you need to ensure a stable and lightning-fast wireless […]