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A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems. When an operator asks a client for permission to put them […]

Manually managing appointments is a frustrating time-waster, especially when you factor in last minute cancellations and no-shows. With Bookings, you can let clients find available times for themselves and even have them automatically receive booking confirmations and timely appointment reminders. Here are more ways in which this simple app can tremendously help your business out: […]

When working with web platforms like WordPress, there are three letters that induce anxiety in any business owner: SEO (search engine optimization). It’s one of the most confusing aspects of running a business, and web apps that rate your SEO with no more than a red or green light don’t make it any easier. Read […]

The modern business uses data in almost every aspect of its operations. Without immediate and constant access to it, a business will come to a grinding halt. What’s more, in the event of a disaster, it risks losing valuable data if it doesn’t have a backup strategy in place. Here are four data backup solutions […]

Most of us hate distractions; so it is only natural to remove disruptive ads from your life as much as possible. File Explorer features such ads, but don’t fret. Here’s an easy solution to clean your File Explorer of ads. Who are getting these ads? With ads being displayed in different parts of Windows 10 […]

Over the last few years, different versions of ransomware have sprung up, all aimed at extorting money from your business. Before you even consider paying for the release of your data, the first thing you must always check is if there’s a free cure for the ransomware that infected your systems. The state of ransomware […]

If you have bought an Android phone on contract from a wireless provider, you’ve likely noticed apps that come preinstalled on your device. These apps are called bloatware, which many users don’t want. The problem is, they’re difficult — if not impossible — to uninstall. Luckily, there is something you can do about them. What […]

Explaining the concept of virtualization is no easy task and failed attempts to do so have left it with a less-than-ideal reputation. We want to set the record straight about virtualization’s many benefits by dispelling four of the most common misconceptions about it. Myth #1 – Virtualization is too expensive for SMBs Many people assume […]

Over 92% of internet users turn to Google when they need to search something online. The high demand drives Google to constantly strive to improve functionality and its users’ search experience. To that end, Google decided to make mobile search its top priority. Find out why and what that means for your business.’ Google search […]

There’s a common notion that Macs are the most reliable computer brand because they are less likely to get viruses or crash often — but they do. Like any other computer, Macs aren’t immune to coffee spills, theft, and cybercrime. And when these things happen, we often panic. Here’s why the Time Machine is your […]