As many of you are already aware, we have three separate companies (Clear Focus, BizTek, Key Software) that all work together under Key Methods. As we move into 2011 we are streamlining all our companies into Key Methods.
Our goal with this change is to make our communications and our support process as smooth as possible for our clients.
Here are some changes you'll notice:
One Support Email Address.
Simply use [email protected] to email the help desk. We will be forwarding our other support addresses ([email protected], etc.) so they will continue to work, but please update your contacts and start using our new Key Methods support email.
We'll be forwarding all our other websites to our new site www.keymethods.net. You can keep track of recent news, get quotes on new services and much more on our new website.
When you call in for support our phone greeting will simply ask you support, sales, or accounting.
Starting January 2011 we will only be invoicing from Key Methods.
Our goal is continue to provide you with top of the line services and solutions. And starting 2011, Key Methods will be providing you with all your network, software, and consulting needs.
Thank you for choosing us as your technology partner. Here's to a prosperous 2011!
The Key Methods Team
P.S. If you have any questions or concerns please give us a call. We want to make these changes are smoothly as possible.