Dropped calls, blocked apps, or sluggish audio can make any Voice over Internet Protocol (VoIP) conversation frustrating. These issues often come from network restrictions or internet providers that slow down call traffic. Fortunately, combining VoIP with a virtual private network (VPN) is a simple, effective fix that can help you get around those limits, all […]
For small-business owners, time is the one resource that’s always in short supply. Many often find themselves bogged down by “low-value” tasks — formatting documents, sorting messy downloads, or drafting routine follow-ups — that distract from the actual work of running a company. Enter Copilot Actions, a new feature from Microsoft that aims to give […]
While AI (artificial intelligence) is rapidly becoming an essential tool for business operations, many small and medium-sized businesses are hesitant to adopt it, fearing high costs and technical complexity. Cloud AI solves this by offering an affordable, accessible way to harness AI without needing specialized in-house resources. What is cloud AI? Cloud AI is the […]
Every year, there’s a new flood of apps, gadgets and “game-changing” technology. Most of it feels more like a distraction than a breakthrough. But this year, a few simple tools actually lived up to the hype – saving small business owners time, money and the occasional headache.
Microsoft has announced a wave of exciting updates rolling out across Microsoft Teams, Microsoft 365 Apps, SharePoint, and OneDrive. These enhancements are designed to make collaboration, productivity, and administration even more seamless for organizations.
Cloud security breaches are frequently caused by poor security practices and unaddressed vulnerabilities. It’s time to take decisive action before a breach hits your business. Why cloud security continues to fail A recent report by the cloud security firm Tenable highlights an alarming trend: 74% of companies surveyed had storage settings configured incorrectly. In effect, […]
Wondering if charging your phone too much is bad for it? This easy-to-follow guide explores how your daily charging routine affects battery health, and what you can do to help your phone last longer without getting caught up in myths. How do phone batteries work? Modern smartphones use lithium-ion batteries. These batteries are smarter and […]
If you think Voice over Internet Protocol (VoIP) security is simply about setting a strong password, think again. In 2025, threats against VoIP systems have become more sophisticated, necessitating advanced safeguards and strategies. But don’t fret. Here are six practical ways to secure your VoIP environment and stay one step ahead of cybercriminals. Enable multifactor […]
If your business uses Microsoft Office, take a moment to check which version you have. Microsoft recently announced that support for Office 2016 and Office 2019 has ended. What does that mean? Your programs won’t disappear, but Microsoft has stopped providing security updates for them. For any business, ignoring this change is dangerous. Why this […]
The holidays should be a time for celebration—not cybercrime. Unfortunately, scammers see this season as prime time to strike. Here’s a real-world example that shows just how costly these attacks can be.
Last December, an accounts payable clerk at a midsize company received an urgent text from their “CEO”:
Buy $3,000 worth of Apple gift cards for clients, scratch the backs, and email the codes.