Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams. How do hackers use office devices to send fake phishing emails? Microsoft 365’s Direct […]
Nothing drains the profits (and the reputation) of a financial services firm faster than uncontrolled IT costs and sloppy tech management. The stakes are sky-high as every dollar wasted, and every vulnerability left unaddressed, impacts your bottom line and client confidence.
Protecting your Mac from malware, such as viruses, Trojans, worms, ransomware and spyware is essential for maintaining the security and privacy of your data. This article explores why Macs face increasing risks and how the right anti-malware software can keep your data and online activities safe. Do Macs need anti-malware software? Macs are typically targeted […]
The rise of VoIP technology has significantly lowered communication costs, but it has also introduced a new form of cybercrime: theft of service. This threat enables cybercriminals to infiltrate systems and cause severe operational and financial damage. This is why it pays to prioritize securing your VoIP infrastructure and monitoring for suspicious activity. Read on […]
In the wake of the 2024 CrowdStrike incident, which rendered countless Windows PCs unusable, Microsoft is rethinking how Windows handles critical system-level disruptions. The Windows Resiliency Initiative moves away from reactive bug fixes toward a proactive, strategic overhaul to reinforce the operating system’s ability to survive technological emergencies. Installing updates without disrupting work We’ve all […]
Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships. The business world is shifting quickly, and cloud-based tools are at the center of […]
While you focus on protecting your business from external attacks and human error, a new threat is quietly brewing from within your own systems. The countless applications, scripts, and automated processes you use every day each have their own non-human identity (NHI). This digital workforce is essential for modern business, but it also creates a […]
Your keyboard is one of the most-used tools on your desk, so choosing one should never be an afterthought. In this post, you’ll learn how to evaluate switch feel, connectivity, layout options, and other critical features that make a difference in everyday use. Key switch type Key switches determine how a keyboard feels and responds. […]
No industry feels financial turbulence quite like construction. Because every project is tethered to external forces, your work is especially sensitive to volatility. Over the past few years, shocks like supply chain disruptions, inflationary pressures, tariffs, and geopolitical events have made cost estimation and bidding even riskier and less predictable.
Technology has always been at the heart of customer engagement, evolving from the telephone to email. Now, artificial intelligence (AI) is unlocking the potential of Voice over Internet Protocol (VoIP) to enhance customer interactions. This article will explore the AI innovations that are not only reshaping VoIP services but also transforming the way businesses engage […]