Blog

Protecting your business: Mobile device security essentials

September 12th, 2025

Mobile devices play an essential role in daily business activities. They enable employees to work efficiently, whether in the office or on the move. Yet, if these devices fall into the wrong hands, confidential company data could be exposed. Here are key security practices to protect mobile devices in your organization. Set strong passwords and […]

A Comparison of VoIP and VoLTE communication for businesses

September 10th, 2025

VoIP and VoLTE are popular business communication solutions, but how do they differ in terms of functionality and performance? This post breaks down each technology’s core features and compares them head to head. Explaining VoIP Voice over Internet Protocol (VoIP) revolutionizes how we communicate by using the internet to make voice calls. It converts voice […]

IT Reality Check for Law Firms: Is Your MSP Doing What Matters Most?

September 9th, 2025

When client outcomes depend on flawless timing and absolute accuracy, it only takes one lost file, outage, or technology hiccup to throw your legal services firm into chaos. Tech decisions made by IT partners that don’t understand the demands of a fast-moving legal practice only add to the mayhem.

Microsoft Bookings makes managing appointments a breeze

September 8th, 2025

Looking for a simple way to manage appointments? Microsoft Bookings is an easy-to-use online platform that allows clients to book their own appointments based on your real-time availability. You can customize your booking page, set up automated reminders, and maintain full control over your schedule. To help you decide if Manage Booking is right for […]

Communicate smarter with UCaaS-CCaaS integration

September 5th, 2025

Struggling to manage multiple apps for internal communication and customer support? Simplify your workflows by combining Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) into one platform. In this blog, we tackle the benefits of this integration and walk you through the steps to combine them yourself. Why combining UCaaS and CCaaS makes sense Think about […]

Microsoft 365 August 2025 Updates: Smarter Meetings, Safer Messaging, and Streamlined Communication

September 4th, 2025

As summer winds down, Microsoft continues to roll out updates that help businesses stay productive, secure, and connected. August’s updates focus on improving meeting efficiency, enhancing mobile security, and simplifying email workflows. Here’s what’s new:
Microsoft Teams: Keep Meetings on Track
Countdown Timer for Teams Meetings

A new countdown timer is coming to Teams meetings, allowing participants to visually track time remaining.

8 Warning signs your outdated IT systems are undermining your business

September 3rd, 2025

Businesses these days cannot afford to rely on outdated IT systems. Legacy technology not only increases the risk of breakdowns but also exposes businesses to growing cybersecurity threats, limits productivity, and hinders innovation. This article explores eight red flags signaling it’s time for an IT infrastructure overhaul. Business IT systems are foundational to success. Yet, […]

Office devices are becoming tools for scams: What you need to know

September 1st, 2025

Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams. How do hackers use office devices to send fake phishing emails?  Microsoft 365’s Direct […]

Uncovering Hidden IT Risks in Finance: A Must-Take MSP Quiz

August 28th, 2025

Nothing drains the profits (and the reputation) of a financial services firm faster than uncontrolled IT costs and sloppy tech management. The stakes are sky-high as every dollar wasted, and every vulnerability left unaddressed, impacts your bottom line and client confidence.

Why you need anti-malware protection for your Mac

August 27th, 2025

Protecting your Mac from malware, such as viruses, Trojans, worms, ransomware and spyware is essential for maintaining the security and privacy of your data. This article explores why Macs face increasing risks and how the right anti-malware software can keep your data and online activities safe. Do Macs need anti-malware software? Macs are typically targeted […]