Our Team

Passionate about technology and dedicated to small business

Leadership Team


Dan Paquette

Managing Partner

Mr. Paquette used to work as an IT director for a publicly held company before becoming the President of Key Methods. With over 25 years of experience in the industry, he has a keen eye for developing and implementing technology solutions for small and medium sized businesses.

In his free time, Dan enjoys spending time with his wife and two boys, camping, and boating.


Joel Rankin

Account Manager

Joel serves as the account manager at Key Methods. He blends both business and technical knowledge in a way that helps our clients understand how powerful technology can be for their business.

His hobbies and interests include hiking and travel as well as being involved with missions and youth ministries. Joel also loves spending time with his grandchildren.


Steve Colyar

Marketing Director

Mr. Colyar joined Key Methods in 2006. Steve is the marketing director at Key Methods. He also provides website development and marketing consulting for clients. Steve brings almost 10 years of marketing strategy and graphic design experience to Key Methods.

Steve enjoys spending time with his family and has two boys and a girl. His hobbies include basketball and camping.


Wendy Kirkhus


Wendy serves as Controller at Key Methods. With over 20 years’ experience, she brings a strong background in finance and customer service support. She also has expertise in many business software packages, business consulting, and ERP implementation and support.

In her spare time you’ll find Wendy enjoying a good book, snowmobiling, or sitting in the backyard by the fire with a glass of wine.

Technical Team


Patrick Callahan

Network Administrator

Patrick has nearly 15 years of experience of industry experience in IT. He joins Key Methods as a Network Administrator. Patrick specializes in system administration and is responsible for our internal monitoring and pro-active maintenance platform at Key Methods.

He enjoys spending time playing with his daughter and two dogs. He is also a big fan of the Seahawks and Mariners.


Caleb Wyman

Network Technician

Caleb has worked in the IT industry for over five years as senior broadband technician. He brings certifications as a Ubiquiti Broadband Wireless Admin and Tower Climber and Rescuer.

Caleb is a devoted father and husband who enjoys PC games, snowboarding, and is a hobbyist blacksmith in his spare time.


Lori Wyman

Service Coordinator

Lori brings her experience as a Software Support Specialist and Account Lead to help us coordinate and resolve support tickets more efficiently than ever before. She is very detail-oriented with several years’ experience providing exceptional customer service backed by a solid reputation as a team player.

Lori enjoys composing and playing classical music, learning about new technologies, and spending time with her family.


Brent Hamlin

System Administrator

Brent brings years of IT experience and also graduated with a B.S. in Information Technology Software from Western Governors University. Brent is an expert in Office 365 systems administration, automation, project planning, and network design.

In his free time, you’ll find Brent enthusiastically supporting the Seattle Sounders, golfing, or spending time with his family.


Curt Wilcox

Network Technician

Curt brings over eight years of IT experience and a Bachelor’s degree in Information Systems and Administrative Management. He specializes in network infrastructure engineering and support, VoIP phone systems, and result-driven consultation and solutions. His certifications include Cisco, VMware, CompTIA, Datto, & FreedomVoice.

Outside of work, Curt enjoys biking, hiking, camping, and playing his favorite guitar.


Michael Conner

Network Technician

Michael has four years of experience in the IT industry and is certified in A+, Networking+, Security+, CCENT, and CCNA Routing & Switching. His expertise lies in networking, assisting clients with any IT related issues, and assisting other technicians with their duties and ongoing IT education.

In his spare time, Michael enjoys building computers, designing computer golf courses, and pursuing educational goals.


Timothy Francen

Network Technician

Timothy has worked in the IT industry for over five years and has certifications in SEC +, CCNA and Database Administration. Having joined Key Methods as a network technician, Timothy is responsible for a wide variety of networking, troubleshooting, and general support.

Timothy enjoys a number of hobbies, including gardening, vegetables, flowers and trees. He also plays guitar and bass, and is a passionate lifelong learner who loves discovering new things.


Clay Woolfork Jr.

Network Technician

Clay joined Key Methods after serving in the US Army as a transmission supervisor and systems administrator. He has over 8 years of IT and communication networks expertise, and is CCNA, Network+, and Security+ certified. His specialties include Unified Cloud Desktops and Applications, network protocols and infrastructure equipment, and Windows OS deployment and installation.

Clay enjoys spending quality time with his wife or pursuing his passions of motorcycles and American sports cars.


Daniel Aaron

Network Technician

Daniel brings various industry certifications and solid work experience to Key Methods. He specializes in computer hardware troubleshooting and Active Directory. Daniel graduated with a Computer Networking and Information Systems Security degree from Clover Park Technical College.

In his free time, you will find him playing online games, target shooting, or assembling PCs.


Thomas Sawyer

Network Technician

Thomas joins Key Methods after spending the last 7 years in the U.S. Navy as an Information Technology Specialist. Prior to that he worked as a technician for the South Texas School of Christian Studies.

In his free time you can find Thomas fishing, rock crawling/off-roading, camping, and spending time with family and friends.


Steve Walcher

Network Technician

Steve’s expertise is in project management, Cloud computing, server virtualization and Exchange server. He has over 20 years of industry experience.

In his free time you can find Steve fly fishing.


Chuck Clark

ERP Consultant

Chuck is a graduate from Lake Washington Technical and is our ERP Implementations expert with 32 years of experience in the industry. He specializes in Fusion ERP installation, process improvement consulting, and M-Files installations.

Chuck’s interests outside of work include horses and gardening.


Kimberly Townsend

Office Assistant

Kimberly recently graduated with an AA Degree at Wenatchee Valley College and plans on pursuing her bachelor’s degree in Information Technology and Administrative Management at Central Washington University this fall. At Key Methods, she is responsible for a variety of administrative tasks including product procurement and inventory management.

Kimberly enjoys yoga, going on hiking trips, and spending time with her loved ones.


Steven McCormick

Network Technician

Steve has his BS in Information Technology and a BA in Language Studies (Japanese). He worked previously as an IT specialist at AeroTEC and an equipment repair specialist at Indiana State University. He brings five years of IT experience to Key Methods to help us troubleshoot and repair hardware and build PC’s to clients’ specifications.

He’s an avid table-top gamer and is planning to publish a miniature wargame in the near future. Otherwise, he enjoys spending time with his girlfriend and two cats.


Luke Stadther

Network Technician

Luke is beginning his career in the IT Industry and following his childhood passion of fixing electronics. As a Network Technician at Key Methods, he specializes in troubleshooting internet-related errors, particularly concerning wireless issues.

During his spare time, Luke enjoys cooking, building computers, and tinkering with 3d printers to improve his technical skills.