Mr. Paquette used to work as an IT director for a publicly held company before becoming the President of Key Methods. With over 25 years of experience in the industry, he has a keen eye for developing and implementing technology solutions for small and medium sized businesses.
In his free time, Dan enjoys spending time with his wife and two boys, camping, and boating.
Joel serves as the account manager at Key Methods. He blends both business and technical knowledge in a way that helps our clients understand how powerful technology can be for their business.
His hobbies and interests include hiking and travel as well as being involved with missions and youth ministries. Joel also loves spending time with his grandchildren.
Wendy serves as Controller at Key Methods. With over 20 years’ experience, she brings a strong background in finance and customer service support. She also has expertise in many business software packages, business consulting, and ERP implementation and support.
In her spare time you’ll find Wendy enjoying a good book, snowmobiling, or sitting in the backyard by the fire with a glass of wine.
Mr. Colyar joined Key Methods in 2006. Steve is the marketing director at Key Methods. He also provides website development and marketing consulting for clients. Steve brings almost 10 years of marketing strategy and graphic design experience to Key Methods.
Steve enjoys spending time with his family and has two boys and a girl. His hobbies include basketball and camping.
Before joining Key Methods, Cory worked in a variety of technology related positions ranging from IT Specialist to Operations Manager. He brings over a decade of professional IT experience and a degree in Network Administration. He also specializes in infrastructure planning, design, and deployment and serves as our Project Manager.
Cory enjoys cooking, spending time with his family, and playing baseball and hockey.
Help Desk Lead
Caleb has worked in the IT industry for over five years as senior broadband technician. He brings certifications as a Ubiquiti Broadband Wireless Admin and Tower Climber and Rescuer.
Caleb is a devoted father and husband who enjoys PC games, snowboarding, and is a hobbyist blacksmith in his spare time.
Centralized Services Lead
Lori brings her experience as a Software Support Specialist and Account Lead to help us coordinate and resolve support tickets more efficiently than ever before. She is very detail-oriented with several years’ experience providing exceptional customer service backed by a solid reputation as a team player.
Lori enjoys composing and playing classical music, learning about new technologies, and spending time with her family.
Professional Services Lead
Curt brings over eight years of IT experience and a Bachelor’s degree in Information Systems and Administrative Management. He specializes in network infrastructure engineering and support, VoIP phone systems, and result-driven consultation and solutions. His certifications include Cisco, VMware, CompTIA, Datto, & FreedomVoice.
Outside of work, Curt enjoys biking, hiking, camping, and playing his favorite guitar.
Technology Alignment Lead
Thomas joins Key Methods after spending the last 7 years in the U.S. Navy as an Information Technology Specialist. Prior to that he worked as a technician for the South Texas School of Christian Studies.
In his free time you can find Thomas fishing, rock crawling/off-roading, camping, and spending time with family and friends.
Subham joins Key Methods as a Network Technician after serving in the US Army as a Combat Medic. He also earned a degree in Mechanical Engineering with a Certification in Computer Science. Subham holds a certification from Microsoft in networking and Windows Server 2016.
When he is not solving network problems, Subham likes to run, travel, and continue building his IT skill set.
Eduardo holds a degree in Network Administration from Wenatchee Valley College and has several years’ experience in the IT industry under his belt. Before joining Key Methods, he was a technician at various data centers and telecom companies.
Away from his desk, Eduardo spends most of his time with his wife, playing video games and watching movies alongside their two dogs. He also likes to stay active by hiking, swimming, and running.
Jake is a recent graduate from Wenatchee Valley College and brings certifications in Networking and Help Desk Support. He also brings real world experience from performing network troubleshooting and computer support for the Leavenworth KOA campground. From there, he set his sights on the professional world of high-level IT and we’re happy to have him here at Key Methods.
In his free time, you can find Jake weightlifting, running, hiking, or spending time with his friends and family.
Chuck is a graduate from Lake Washington Technical and is our ERP Implementations expert with 32 years of experience in the industry. He specializes in Fusion ERP installation, process improvement consulting, and M-Files installations.
Chuck’s interests outside of work include horses and gardening.
Kimberly recently graduated with an AA Degree at Wenatchee Valley College and plans on pursuing her bachelor’s degree in Information Technology and Administrative Management at Central Washington University this fall. At Key Methods, she is responsible for a variety of administrative tasks including product procurement and inventory management.
Kimberly enjoys yoga, going on hiking trips, and spending time with her loved ones.
Braden joins Key Methods as a Network Technician with over 13 years of industry-related experience. Prior to joining Key Methods, he worked in a variety of positions ranging from Lead Technician, Systems Administration, and Network Analyst. Braden also holds an IT degree and is an Apple Certified Technical Coordinator and Support Specialist.
When Braden is not helping us manage computer networks, he likes to explore new places, tinker with 3D printing, and compete in tabletop gaming.
Alyx holds a degree in Information Technology and Administrative Management, specializing in Cybersecurity, from Central Washington University. Prior to joining the team, she worked for ITAM as an office assistant and also has over 5 years of experience in customer service.
Outside of the office, Alyx enjoys hiking, going to the movies, and spending time outdoors with close friends.
Ben Hecker joins Key Methods as a Network Technician. He is currently pursuing a degree in computer technology at Wenatchee Valley College. His expertise in ticket triaging and general troubleshooting comes with years of real world experience.
Ben enjoys spending quality time weightlifting, reading, and hiking. When is not in his desk he likes to play video games and learning more about technology.