ScreenConnect Portal Has Changed

July 4th, 2025
ScreenConnect Portal Has Changed

🔔 Notice: The ScreenConnect User Portal has changed! 

As mentioned in our recent email communications, Key Methods has migrated to a new user portal for ScreenConnect as of August 1st. 

✅ What’s New: 

  • New portal URL: https://user.itsupport247.net 
  • Multi-factor authentication (MFA) is now required for all logins 
  • Self-service password reset capabilities are available 

📢 Important: 

If you have not yet set up an account for the new portal, please contact Key Methods to have one created. 

The previous portal at https://support.keymethods.net has been disabled as of August 1st. 

📞 Contact Information: 

  • Phone: (509) 663-7000 

We appreciate your cooperation and are confident these updates will provide a more secure and user-friendly experience. For help or questions, reach out to our support team.Â