Blog

Working remote? Use VoIP

June 7th, 2018

The workplace has been steadily evolving, and much of this is fueled by the rise of remote workers. Last year’s Gallup survey showed that of more than 15,000 adults asked, 43% of them worked outside of the office. Why does remote working look more appealing to employees these days? The appeal of working remote The […]

Microsoft Office 365 to block Flash

June 6th, 2018

A few weeks ago, Microsoft made an announcement to block future content that is embedded with Adobe Flash, Shockwave, and even their own Silverlight platform from Office 365. While the developers have their reasons for implementing this, they should have pulled this feature earlier to avoid many irate customers. Microsoft recently announced plans to eventually […]

Windows 10: Tips to make your life easy

June 5th, 2018

Perhaps you’re one of the thousands of Windows 8 users who rejoiced in the return of the Start Menu, the improved multitasking feature, and a more prominent Cortana display in Windows 10. But there are more key functions in Windows 10 you probably didn’t know about. Performance/Power slider There are two kinds of computer users: […]

Healthcare: Prevent insider threats

June 5th, 2018

Healthcare is the only industry where insider threats pose the greatest threat to sensitive data, with 58 percent of security incidents coming from people working within the organization itself. Here’s a look at five ways to prevent such breaches. #1 Educate – The workforce (meaning all healthcare employees) must be educated on allowable uses and […]

New malware infects SOHO routers worldwide

June 1st, 2018

Talos recently warned that at least half a million routers have been endangered by a new form of malware called VPNFilter. After an earlier version targeted devices in Ukraine, VPNFilter has spread rapidly in around 54 countries, affecting home and small business routers. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, […]

“Black Dot” crashes iOS messaging app

May 31st, 2018

An emoji encrypted with a series of hidden codes has been reported to disable and crash the messaging apps of Apple Macs, iPads, and iPhones. Read on to discover how you can address this problem before it does severe damage to your device. What is going on? A bug, known as “Black Dot,” is locking […]

What to tweak when setting up Windows 10

May 30th, 2018

There are things that need to be done after unboxing a new laptop. After installing Microsoft’s Windows 10, you need to unlock its full potential by tweaking some important settings. The best thing to do is get help from a technician, but there are a few things you can do without assistance. #1 Check for […]

Do WP security updates cause problems?

May 29th, 2018

It’s important for every business to install security patches in WordPress (WP), given the growing number of cyberthreats targeting businesses. Apart from defending your website from threats, patches guarantee that your business stays intact and your data remains in safe hands. But sometimes a security update can cause issues. Why does this happen, and can […]

AI-powered advances in customer support

May 28th, 2018

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]

The Best New Features of Android P

May 25th, 2018

Google revealed the preview edition of Android P at this year’s Google I/O event. Since the operating system is still going through tests, there will be functions added and removed as the weeks pass. Read on to learn about the most promising features of this work in progress. App Actions and Slices App Actions aim […]