Testimonials

Don’t take our word for it; see what our customers are saying...

I love these guys. I recommend them to anyone!

"I really enjoy working with Key Methods. Earlier this year, I needed a quality IT company to pick up where my last IT guy left off. Of course, I am on a budget and am cheap. I am an orthodontist and have many computers. I approached Dan Paquette at Key Methods, and he is amazing at listening to my needs. He provided a really excellent partnership between us that gets what I need done in a very affordable way. I am very impressed with everyone at Key Methods. Their technicians are amazing, I contact them and get quick responses. Joel is wonderful in being transparent about what’s being done and why. I love these guys. I recommend them to anyone."

Dr. Feller, Owner
Feller Orthodontics


Key Methods has definitely provided the results and peace of mind that we were looking for.

“We interviewed several computer services firms and individuals to update and maintain our network system a few years ago before selecting Key Methods. Key Methods has the experience, staff, and professionalism that we were looking for. I've been impressed with the services we have received. Not only do they manage our overall network, they provide individualized services to each user. Key Methods has definitely provided the results and peace of mind that we were looking for.”

Bryan J. Maroney, Attorney
Davis, Arneil Law Firm, LLP


Key Methods goes above and beyond to make our office run smoothly.

“Key Methods has always been friendly and professional, they have always addressed any issue we have immediately. If it cannot be resolved remotely, they always send someone out to fix the problem, usually same day. They were able to integrate our practice software systems so they all run smoothly. The best part of Working with Key Methods is we always have the same IT support staff come to the office, being able to work with someone we know has been a plus. Key Methods goes above and beyond to make our office run smoothly.”

Dr. Carey Lasley, Owner
Carey Lasley, DDS


We have definitely appreciated all of this during the stressful time of tax season!

“Key Methods has been a great addition to keeping our business running smoothly. Questions and concerns are answered in a timely manner and when we have a business stopping problem, they get to it ASAP and get us back up and running. They understand the technology problems halt production and help alleviate that stress while helping set up safeguards so the same problems do not arise again. We have definitely appreciated all of this during the stressful time of tax season!”

Nicole Thompson, Firm Administrator
Linder & Goetz, P.S.


They have been a great asset for our company and all of the staff are so helpful and friendly.

"We were a brand new business in April of 2016 and were so thankful to have heard about Key Methods. After scheduling an appointment to discuss our business needs, they provided us with a proposal of what they thought would work best for us along with the cost. They followed through with everything and got us up and running in no time. We have already grown to need more computer equipment and Key Methods was right there to get everything ordered and installed for us. We don’t know what we would have done without Key Methods. They have been a great asset for our company and all of the staff are so helpful and friendly. Favco would definitely recommend them!"

Ronnie Howard, Office Manager
Favco USA, LLC


Professional…Courteous, Alpine Aire highly recommends Key Methods!

"Key Methods has been a tremendous help to Alpine Aire Heating & Cooling over the past three years. We initially requested assistance with basic IT issues, and as our business and number of employees has grown, our internal IT management became overwhelmingly time-consuming. We needed help from the pros and asked Key Methods to manage our server and individual workstations, as well as all remote access functions. They have been so professional, courteous to our “got to have computers up and going soon” requests, and their follow through is remarkable. Everything is tracked via ticket orders so all issues and questions are tracked with transparency and in real time. We are always apprised of progress all the way through until problem resolution. Alpine Aire highly recommends Key Methods!"

Carmen McCrystal, Vice President
Alpine Aire, Inc.

Alpine Aire Logo

The ability to work with IT support staff that knows your business personally is absolutely priceless.

“Key Methods has been very instrumental in helping us identify our IT needs and keeping us operational so that we can focus on patient care rather than IT issues. We have worked with them for a number of years and they have seen us through major company growth, a transition to a cloud platform and a successful implementation to a chartless EMR system. They have seen us through it all and are able to keep us running efficiently and smoothly. And the fact that they are local is an extra perk! The ability to work with IT support staff that knows your business personally is absolutely priceless.”

Rachel Holloway, Clinic Manager
Biosports Physical Therapy


Every team member has amazing customer service skills on top of outstanding IT skills.

“Key Methods has made a world of difference with our firm’s technology. We now have up-to-date computer technology that includes fast, cost eeffective, and knowledgeable IT support! Every team member has amazing customer service skills on top of outstanding IT skills. Now if we have a problem with our computer system, I have complete confidence that we will be taken care of quickly and correctly with a smile!”

Meredith Scott, Legal Administrator
Johnson Gaukroger Smith & Marchant PS


They have been instrumental in keeping our network running smoothly and securely.

“Being a small business, I thought I could take care of setting up our network and then maintaining it. Realizing how time consuming and stressful it was, we started working with Key Methods. They have been instrumental in keeping our network running smoothly and securely. Our workstations and server are continuously monitored and backed up regularly – including offsite backup. And when we do have any IT issues, they respond quickly. Key Methods has been an excellent partner, providing quality service that allows me to focus on our business - instead of stressful networking issues!”

Mike Ratliff, Quality Manager
New Tech Industries


They are very professional, reliable, prompt, and courteous.

Choosing Key Methods to handle our IT solutions has proven to be a stress reliever! From network support to computer equipment we rely on their excellent skills and expertise. I appreciate that their staff takes the time to explain issues that I don’t understand, all with a smile. They are very professional, reliable, prompt, and courteous. I would definitely recommend them!

Gerri Mills, Financial Manager
The Center for Alcohol and Drug Treatment

I am very pleased to have Key Methods as an IT partner.

“Key Methods has helped us move from an aging, frustrating and costly network to a secure, efficient and reliable system that allows our staff to focus on our business and waste less time on computer issues. The staff at Key Methods is simply great! Their friendly and knowledgeable staff responds quickly to emergencies, but also provides thoughtful guidance for future technology planning. I am very pleased to have Key Methods as an IT partner.”

Matt Boast, General Manager
Kittitas PUD


Knowledgeable with outstanding service - a winning combination!

“Before utilizing Key Methods to handle all of our IT issues, we often found ourselves floundering in computer confusion. Since making the switch to Key Methods, our IT situation is greatly improved and we have complete trust in their handling of all our needs. They are quick to respond and the courteous staff is a delight to deal with. Knowledgeable with outstanding service - a winning combination!”

Kim & Allen Tangeman, Owners
First Choice Collision Center, Inc.


When you feel overwhelmed with IT work it is good to know you have a partner that has your back.

“I have been very happy to have Key Methods as my IT partner. I count on them to give me sound advice and help me accomplish my technology goals at a reasonable and accurate price. When the chips were down and the pressure up Key Methods pulls through. I lost my only link to the outside world when my fiber line was cut, while I worked with the fiber provider to get it up and running again Key Methods laid out a plan to get wireless connectivity into the building to get us back to work as soon as possible. In addition, they had the rest of the plan laid out for accessing email externally and recovering with backups if necessary, all things my predecessor failed to document internally. When you feel overwhelmed with IT work it is good to know you have a partner that has your back.”

Kurt Nylund, IT Administrator
Guardian Fall Protection


Key Methods gets IT problems resolved quickly.

“Key Methods is a wonderful company that has people that truly care about customer service. They are willing to go the extra mile, literally in some cases, to get the job done. They have friendly staff and technicians. They are available to answer questions at any time, and Key Methods gets IT problems resolved quickly. It has always been a pleasure working with them.”

Katie Tedesco, Controller
Composite Solutions


They are friendly, competent and professional.

"I am very pleased with the service I have received from Key Methods. I don't really worry about my computer system anymore with them as part of my team. I have no reservations in recommending them to any business. They are friendly, competent and professional."

Dr. McHargue, Owner
Division Street Dental


Key Methods has been great!

“Key Methods has been great! We purchased a phone system through them and could not be happier. Working with the team to get the account set up was very easy. The product that they promise is the product they deliver, and the IT team is always very responsive. We are looking forward to using them for more of our IT needs as we move forward into the future.”

Josh Burnson, Controller
Service Master of Tacoma


Working with their team on implementation of our new VOIP system was seamless and stress free.

“Key Methods takes the hassle out of complicated IT projects. Working with their team on implementation of our new VOIP system was seamless and stress free. Their highly trained staff were quick to respond and kept the project on time and within budget. We have thoroughly enjoyed working with Key Methods over the years and look forward to future projects.”

Shalon Braswell, Chief Operations Officer
Connell Oil


Key Methods has delivered on every promise made.

“BRAVO! Key Methods has delivered on every promise made – no matter how small. They are knowledgeable, prompt, professional, and courteous. It is my pleasure to have them as my IT Partner and I highly recommend them to anyone considering working with them.”

Theresa Baker, Owner
Baker Insurance Group


“We completely rely on Key Methods to handle all of our computers/network support and guide us with our long-term technology decisions. They do an excellent job responding to our needs in a very timely professional manner.

I can't imagine being able to keep up with the ever changing technology world without their expertise and support.”

Mara Jacobs, Business Manager
Quincy Valley School


“Key Methods has provided us with astounding service. They are excellent at responding in a timely manner and are always organized. I’m so thankful to have them to rely on!”

Dr. Jason Schroeder, Owner
Schroeder Chiropractic Clinic


“Key Methods are an impressive team which delivers on their promises and are stand out performers in the Managed IT Support Provider sector.”

Laurin Schweet, Member
Schweet Rieke & Linde, PLLC


“Our technology needs were increasing and becoming more complex. We started working with Key Methods and it has allowed us to stay focused on architecture and less on our IT”

Mark Neal, Owner
MJ Neal Architects


“Before Key Methods, our computer situation was frustrating, expensive, and highly inconvenient. Now, with Key Methods it is so much easier to get business done. Our systems are running smoothly and my staff is so much more productive.”

Valda Sarty, Owner
Elements Salon & Spa


“Key Methods keeps a pulse not only on your systems, but their clients needs. They have an intuitive sense that keeps them in the front of the line when it comes to technology and it's development into your business infrastructure. Their business model fits our needs and I know without a doubt they have our back!”

Merlene Princevallee
Pool to Spa Services


“Very quick efficient service. We have been with Key methods for many years now and could not ask for better service. If your problem is technical they can help. Thank you!”

Cassandra Franklin, Manager
East Wenatchee Mini Storage


“Key Methods is invaluable to keep us moving when we have computer / networking problems!”

Scott Lathrop, Owner
Exotic Tool Welding