Support Center

Welcome to the Key Methods Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

Option 1: Email the Help Desk to auto generate a ticket email support support@keymethods.net

Option 2: Customer Portal

Click the button below to access our customer portal. Create new service tickets or monitor the status of existing tickets.

ACCESS CUSTOMER PORTAL

Option 3: Phone Support

Call 509-663-7000 (choose tech support option 1)

Option 4: Screen Connect

Use this option if you are working with a technician and have a connect code.

SCREEN CONNECT LINK